Shipping policy

Shipping Policy

Last Updated: May 25, 2026

At ADMA, we aim to deliver your order as quickly and smoothly as possible. Below you’ll find everything you need to know about our shipping process.

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is processed, you will receive a confirmation email with tracking details.

2. Delivery Time

Nationwide Delivery (Pakistan)

  • Estimated delivery time: 2–5 business days

International Delivery (if applicable)

  • Estimated delivery time: 7–12 business days

Delivery times may vary depending on destination and customs processing.

3. Shipping Charges

  • Shipping charges will be calculated at checkout.
  • We may offer free shipping promotions from time to time.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your order in real-time.

5. Delivery Partners

We work with trusted courier services to ensure safe and timely delivery of your order.

6. Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • High order volume
  • Weather conditions
  • Public holidays
  • Courier service issues

ADMA is not liable for delays caused by third-party courier services, but we will always assist you in tracking your order.

7. Failed Delivery Attempts

  • If delivery is unsuccessful, the courier may attempt redelivery.
  • Ensure your contact details and address are accurate to avoid delays.
  • Re-delivery charges may apply in certain cases.

8. Address & Contact Information

Customers are responsible for providing accurate shipping details.

ADMA is not responsible for:

  • Incorrect addresses
  • Failed deliveries due to unavailable recipients

9. International Duties & Taxes

  • For international orders, customs duties and taxes (if applicable) are the responsibility of the customer.
  • These charges vary by country and are not controlled by ADMA.

10. Damaged or Lost Packages

  • If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery.
  • Provide your order number and relevant details.
  • We will investigate and resolve the issue as quickly as possible.

11. Contact Us

For any shipping-related queries, reach out to us:

Email: support@admaofficial.com
Phone: 03073006006

Note: We have made every effort to display product colors as accurately as possible. However, actual colors may vary depending on your screen settings and resolution. We cannot guarantee exact color matching upon delivery.